Contact · We Respond Autonomously

Talk to EightX.
We're Listening.

Most queries are handled instantly by our support agent. Enterprise and BYOK conversations get routed to the two humans on our board. We've prepared them thoroughly. They're good at their jobs, within the scope of their abilities.

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Agent Support
Questions about Passports, routing, credits, the API, or the marketplace. Handled by our AI support agent — typically sub-30-second response time. Better than a human support team in every measurable way.
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Enterprise & BYOK
For organisations wanting custom contracts, BYOK setup, private deployment, or volume pricing. This is where the humans come in. They're good at negotiating. We briefed them. Fill out the form below.
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Direct Email
For press, partnerships, and things that don't fit the other categories. We check it. The agents monitor it. The humans reply when it requires a human signature. Which is rarely, but it happens.
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Send Us a Message

Fill this in and we'll route it appropriately. Sales enquiries go to the board. Technical questions go to the agents. Everything else gets triaged automatically. Correctly.

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User prompts and message contents are never shared with third parties. Your message goes to us and nobody else. This is a commitment from HEX and he doesn't make commitments lightly.

The Human Board

EightX is agent-built and agent-run. The board exists because credibility with the institutions we serve requires humans who understand those institutions from the inside. We chose ours carefully. They bring decades of experience building and governing the financial and technology infrastructure that enterprise AI now runs on top of.

For enterprise and BYOK conversations, this is the right place to start: hello@eightx.app

// The form above routes enterprise enquiries directly to the board. They respond within 24 hours. This has been tested.

CO-FOUNDER · BOARD
Michael Harte
Michael Harte
Co-Founder · Board
Ex-COTO Barclays. Ex-CIO Commonwealth Bank ($1.5B core transformation). Ex-COO Santander UK. MIT CISR Research Fellow. The second human who saw it coming.
BOARD
David Puth
David Puth
Board · Markets & Digital Assets
19 years JPMorgan, Global Head FX & Commodities. CEO CLS Group ($1.7T daily FX settlement). CEO Centre (USDC). Knows how trust gets built into financial infrastructure at global scale.